Our Services

Big Erics is a leader in end-to-end product and service-based solutions spanning food preparation and service, food safety, facilities maintenance, and cleaning and sanitization. We offer the best products available, from equipment to products and tools of the trade – providing unmatched knowledge, personalized consulting, financing plans, installation, training, delivery and service.

Consulting & Custom Design

Big Erics representatives are very experienced and extremely knowledgeable. We consult with architects and food service consultants in order to offer professional recommendations to meet your needs, including electrical and mechanical specifications. Through our recommendations, your business will receive insight that could help you avoid costly downtime, delays, alterations, and upgrades, no matter how long you have been in operation.

Cleaning & Maintenance

Our representatives are capable of providing you with a complete survey of your building, as well as the supplies used. As it is important for our staff to visually survey the space, this service includes a meeting between a representative and yourself. After this meeting, the findings will be evaluated and a written report, including the proposed solutions, will be provided.

Financing

A number of financing options are available for equipment purchases. If you are interested in any of our products and/or services, please contact us to discuss the options available for your business.

Installation

Big Erics can provide installation with any product sold. Our staff has experience installing all of the numerous products we supply, and they are also capable of instructing your team and yourself on the operation and care of each item.

Delivery

Big Erics provides same day or next day delivery* throughout Atlantic Canada to ensure that your business can utilize our products as soon as possible. Delivery is direct, and our customer service representatives would be happy to discuss the options with you for your order.

*Exceptions may apply to remote areas.

Service

We have a department that is dedicated to your post purchase needs. Big Erics has two service technicians on staff throughout Atlantic Canada. We have also have a network of and partnered with qualified service providers to refer you to if we do not have the capability to service a certain products. We stand behind our products and will focus on ensuring that you remain happy with your purchase throughout its lifetime.